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Frequently Asked Questions

What is a fleet card?
A fleet card, often also referred to as a fuel card or a business gas card, allows business owners a payment method to control their
employees' purchases of fuel and maintenance for company vehicles. Fleet cards allow your business to purchase fuel and pay for vehicle maintenance across a network of your choosing, in addition to providing details of each transaction and helping track expenses, which saves your company time and money. FleetCardsUSA offers different cards acceptable across a range of fuel brands, so you can choose your fueling network or go for a card that offers more universal acceptance. Each card offers varying payment options and terms.
 
How will my company benefit by using a fleet card?
Fleet cards help your company save money at the gas pump. By improving control over how your drivers purchase fuel, fleet cards help you minimize fraud, saving up to 15% on your fuel expenses.  Each card on FleetCardsUSA offers an array of controls, each with varying analytics and reporting capabilities.  Answer 3 brief questions and the FleetCardsUSA Recommendation Engine will show you the right fleet card for your business.
 
What is FleetCardsUSA?
FleetCardsUSA is owned by FLEETCOR, the largest global fleet card provider, and offers a large selection of fuel cards appropriate for every type of business. As an expert in the industry, FleetCardsUSA works as a trusted advisor to customers in all sectors, from Retail to Transportation to Government Organizations, including small independent businesses and large public corporations.
 
What fleet card programs do you offer?
FleetCardsUSA offers three key fleet card program types: 1) limited acceptance network programs, such as Fuelman and Comdata; 2) universal acceptance programs, such as Universal Premium Mastercard; and 3) private label programs, such as BP, ARCO, Speedway, and others.
 
Will the cards be linked to a driver or a vehicle?
FleetCardsUSA offers driver and vehicle cards, depending on the needs of your business. Many cards require a Driver Identification Number to be entered at the gas pump so you know who’s filling up and where.
 
What type of products can I purchase with my card?
Depending upon the fleet card program, driver spend is typically limited to fuel and maintenance. FleetCardsUSA offers cards with spending controls that limit purchasing capability by merchant type. Card controls vary by product, but most FleetCardsUSA products also allow for driver or vehicle spending limits, or even limit whether purchases can be made after work hours or during the weekend!
 
How long will it take to complete an application?
The application will take roughly five minutes to complete.
 
Will I be notified if I am approved?
Yes, approved applicants will be contacted by a sales representative to set up their accounts and help order all fleet cards needed for their business.
 
How long does it take to process my application and activate my account?
Typically, it takes two weeks from application to starting to fuel on your new cards. 
 
How long will it take to receive my cards?
Once you have set up your fleet card account, it can take 7 to 10 business days to receive your fleet cards.

 

1 Source: Business Fleet, Fuel Cards Can Save You Money, 2007